Case Study | Industrial & Electrical Distribution
M.E. Campbell: B2B Industrial Pricing Engine
Every customer has different pricing. None of the standard platforms work.
INDUSTRY
Industrial & Electrical Distribution
PLATFORM
Magento
MODEL
B2B Enterprise
FOCUS
Complex Pricing, Real-Time Inventory
The pricing complexity problem
One contractor gets 10% off electrical. Another gets volume tiers. A third needs approval workflows.
Industrial distribution sells tens of thousands of SKUs to professional customers who log in, find a part, and buy it. But every customer has different pricing. Customer-group pricing, volume-tier discounts, master agreement pricing with approval workflows for orders above a certain amount.
Real-time inventory visibility is non-negotiable. If a plumber orders 500 feet of cable at 9 AM and it ships by noon, they don’t care about your backend. But if the order fails because inventory was wrong, they find a new distributor.
Getting pricing wrong means lost revenue or fulfilling an order at an incorrect price. Getting integrations wrong means manual workarounds and operational chaos at scale.
The architecture approach
Pricing engine on Magento with AWS infrastructure
We built the platform on Magento with AWS hosting specifically to handle enterprise complexity and seasonal traffic spikes.
The foundation was a sophisticated pricing engine that applies multiple rule types simultaneously: customer-specific contracts, volume tiers, category discounts, seasonal promotions. Final price calculated in real time as customers browse and add items.
What we delivered
Pricing accuracy and operational automation
Dynamic pricing in real time
Customers see prices tailored to their account. Volume discounts change based on total order value. Category-specific discounts apply mid-order. Seasonal promotions expire on specific dates.
Inventory that reflects reality
Inventory across all warehouses syncs in real time. Customers see exactly what’s available and where. Transparent availability information prevents wasted time.
Approval workflows for complex orders
Large orders exceeding credit limits route automatically to the right person. Customers see order status and estimated processing time.
Tax and compliance that scales
Tax calculations accurate for every jurisdiction based on customer location, product type, and local regulations. Builds trust and prevents compliance issues.
Flexible payment options
Credit card, ACH, or net-30 terms based on account qualification. The system tracks payment terms, sends invoices, and helps accounting manage receivables.
Peak season infrastructure
AWS hosting scales automatically during traffic spikes. The platform handles peak season load without slowdowns.
The bottom line
A platform built for B2B distribution treats pricing complexity as a feature, not a bug.
It makes inventory visibility a competitive advantage. It integrates directly with operations. Customers get faster ordering while the business runs more efficiently.
Frequently Asked Questions
Every customer has different pricing – contracts, volume tiers, category discounts, seasonal promotions. Generic eCommerce platforms treat all customers the same. A custom pricing engine applies multiple rule types simultaneously and calculates final price in real time.
Professional customers need to see what’s available before placing orders. If inventory data is wrong, orders fail and customers find new distributors. Real-time sync across all warehouses means customers make informed decisions with accurate data.
If you’re managing multiple customer pricing agreements and complex fulfillment, let’s discuss a platform designed for your operations.
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