Solutions | Integrations & ERP
eCommerce & ERP Integration Services
Design commerce as part of a system, not a standalone site.
We design and implement integrations that connect eCommerce platforms with ERP, OMS, WMS, and other core systems. Our work ensures data flows reliably, ownership is clear, and operations stay stable as the business scales.
60%
of integration projects fail due to unclear data ownership
43%
of retailers report inventory accuracy below 80%
$1.1T
lost annually due to inventory distortion issues
The problem this solves
Most integration failures are architectural, not technical
Many commerce platforms struggle after launch because integrations were treated as add-ons. Data ownership is unclear. Error handling is fragile. Small changes break critical workflows.
When integrations are rushed or poorly designed, teams experience inventory mismatches, pricing errors, fulfillment delays, and manual workarounds that undermine trust in the platform.
Common integration failures we see:
ERP treated as a data source instead of the system of record
Point-to-point integrations that are brittle and hard to maintain
Inconsistent product, pricing, or inventory logic across systems
No visibility into sync failures or partial updates
Custom integrations built without documentation or ownership
Tight coupling that prevents future platform changes
Integrations exist to reduce operational friction, not introduce it.
What “good” looks like
When systems work together predictably
Well-designed integrations establish clear data ownership, reliable synchronization rules, and transparent error handling. ERP remains authoritative for pricing and inventory. Commerce reflects accurate, up-to-date information. Orders flow cleanly into downstream systems.
When this foundation is in place, teams trust the platform and can evolve it without fear of breaking operations.
Our approach
How we design integrations that hold up over time
01
System mapping and data ownership
We start by defining which system owns each piece of data and how updates should flow between platforms.
02
Integration architecture design
We design integration patterns that balance reliability, performance, and maintainability instead of quick point-to-point fixes.
03
Resilience and error handling
We build monitoring, retries, and failure visibility into integrations so issues are detected and resolved before they impact customers.
04
Phased implementation
Integrations are rolled out in controlled stages to reduce risk and validate behavior under real conditions.
What’s included
Integrations & ERP engagements typically include:
✓ Mapping of systems, data models, and ownership rules
✓ Design of integration architecture and data flows
✓ ERP-driven pricing, product, and inventory synchronization
✓ Order and fulfillment integration logic
✓ Error handling, logging, and monitoring setup
✓ Documentation for ongoing maintenance and support
✓ Validation against real operational scenarios
✓ Knowledge transfer to internal teams
The goal is not just connectivity. It is operational confidence.
Decisions this phase enables
Strong integration work allows teams to decide:
Which system should own pricing, inventory, and customer data
How real-time versus batch updates should be handled
Where to decouple systems to allow future changes
How to introduce new channels without reworking integrations
How to reduce manual intervention and exception handling
How to scale integrations as volume and complexity increase
Without these decisions, integration issues surface later when fixes are most disruptive.
This is a good fit if:
Your eCommerce platform must integrate with ERP, OMS, WMS, or other operational systems and accuracy, reliability, and maintainability matter.
This is not a fit if:
You are looking for quick one-off integrations without long-term ownership or architectural planning.
Our solutions work together
Where Integrations & ERP fits in the journey
Each phase builds on the last. Click any stage to learn more.
Talk to a team that understands systems, not just storefronts
If your eCommerce platform depends on ERP data, inventory accuracy, or complex fulfillment workflows, we can help you design integrations that work reliably today and adapt tomorrow.